1.800.362.2576

Bills are rendered monthly and are payable at our business office by mail or in person. They cover local service charged in advance for a one-month period from the date of the bill and long distance charges for a one-month period on the 15th of the month preceding the date of the bill. Bills are due and payable upon receipt. If the bill has not been paid by the 15th of the month a final notice is sent. The rate and charge for the preparation, provision and mailing of a final past due notice to a subscriber shall be $1.00, plus applicable taxes. The bill is subject to disconnection if not paid by the 25th of the month. When service is denied because of nonpayment, a $20.00 reconnect charge is applicable for restoration of service. If your service includes IPTV the reconnect charge is $25.00. Subscribers who are unable to obtain a satisfactory resolution of a dispute with a telephone or other public utility may contact the State Corporation Commission of the State of Kansas for information as to possible further remedies.

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